Reviews
“This is probably the most insightful book about quality and process that has ever been written.”
Clayton M. Christensen, from the Foreword
“Chasing the Rabbit contains ideas that form the basis for structured continuous learning and improvement in every aspect of our lives. While this book is tailored to business leaders, it should be read by high school seniors, college students, and those already in the workforce. With the broad societal application of these ideas, we can achieve levels of accomplishment not even imagined by most people.”
The Honorable Paul H. O’Neill
Former CEO and Chairman, Alcoa
Former Secretary of the Treasury
“Some firms outperform competitors in many ways at once–cost, speed, innovation, service. How? Steve Spear opened my eyes to the secret of systemizing innovation: taking it from the occasional, unpredictable ’stroke of genius’ to something you and your people do month-in, month-out to outdistance rivals.”
Scott D. Cook
Founder & Chairman of the Executive Committee
Intuit, Inc.
“Steven Spear connects a deep study of systems with practical management insights and does it better than any organizational scholar I know. Chasing the Rabbit is a profoundly important book that will challenge and inspire executives in all industries to think more clearly about the technical and social foundations of organizational excellence.”
Donald M. Berwick, MD, MPP
President and CEO
Institute for Healthcare Improvement
“Spear…has dazzled readers with his insights into what makes Toyota tick and his understanding of how any organization can use those ideas to improve its effectiveness. Not surprisingly, his first tome was highly anticipated, and it’s probably an understatement to say that it won’t disappoint.
“I have a dozen books on Toyota stacked on my shelf, in order from the least read to the most referred to—and Chasing the Rabbit is probably going to stay right on top of the pile.”
Anand Raman
Harvard Business Review (April 2009)