Excellence in Health Care Delivery…
Posted by steven_spear | Under Business Strategy Sunday Oct 26, 2008With the extraordinary advances in medical science and the tremendous effort made by care providers towards achieving professional excellence, we should expect extraordinary medical care. Yet, for all the time and money spent in the United States, what we actually get is awful: Too little care to too few people, tremendous cost for those who get care, and risks of harm and injury that are extraordinary–akin to parachuting off of bridges. Don Berwick and I explore how the the gap between the actual and the potential can be closed.
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